Shipping policy
Important Notice for USA Customers
We have temporarily stopped accepting orders from the USA.
This is due to the confusion surrounding new tariff rules and the additional administration required by the updated customs processes. As a very small team, we are unable to manage this extra workload at present. At the same time, our usual postal carrier has ceased shipments to the USA, leaving only higher-cost courier services available.
Our customers in the United States, and fans of the brand there, are and always have been very important to us. It is with real regret that we have had to take the difficult step of suspending orders. This is very much a last resort, and we sincerely hope to resume accepting US orders as soon as circumstances allow.
Free Shipping Levels and Postage
United Kingdom
Free Shipping on all orders
Ireland
| Order Value | Postage Charge |
|---|---|
| Less than £50 | £10 |
| Above £50 | Free |
Europe
Shipping will be calculated at checkout. The price is capped at £20.
Since Brexit, we have had repeated issues with incorrect customs charges being applied to EU orders. Our business is located in Northern Ireland, which is still part of the EU Customs market for goods. Therefore, EU customs duties are not applicable.
We must use couriers (DHL/Fedex/UPS) for EU deliveries to avoid customs charges.
Rest of World
| Order Value | Postage Charge |
|---|---|
| Less than £20 | £15.00 |
| Above £20 | £20.00 |